Will definitely buy from this company again. Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. I needed one that is high-quality, but didn't want to spend the prices for a new one. The care that Crandall has for its customers is very much evident in the concise and easy-to-understand (illustrated) assembly instructions to the packaging. Came quickly, easy to assemble, looks great. Replay Share. I used the new chair for a couple of weeks and noticed that there was a grinding/chattering feeling when rotating the backrest back and forth. So far I am very pleased with the chair. PostureFit The pioneering PostureFit® mechanism supports the way your pelvis tilts naturally forward, so that your spine stays aligned and you avoid back pain. There was a GREAT slip sheet included with how-to for putting it together, and it was outfitted with QR codes so that you could get detailed videos for more details. I was having an issue with my chair riding a bit low, so I sent an email to Crandall just asking if that was normal. Remastered for today’s work and workers, Aeron now offers smarter weight distribution and suspension through 8Z Pellicle, and adjustable PostureFit … Highly recommend! The chair is wonderful. 12 year warranty is amazing on a refurb chair but Steelcase does make a good product. I really appreciate the fact I didnât have to throw away a perfectly good chair because the upholstery was worn out. Ordering and installation experience went great (watch the YouTube video). Looks and feels like a brand new chair. Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! Overall very satisfied with the service from Crandall and the product I ordered. The chair I ordered arrived in less time than was originally communicated to me, was in excellent condition and was very easy to assemble. Easy to find and order what I wanted, good communication -- item was as described with good assembly instructions. Came looking pretty much brand new, and is extremely comfortable and adjustable to fit my 6'7" frame. Great chair -- great experience. The customer service I experienced was great. I just received my remanufactured Steelecase Leap V2 and I am extremely pleased with the product. For the money spent, not sure I would go down the same path again. However, I would have preferred leather as an option. When I retired, I really missed the comfort. } Highly recommended! I talked with the owner before buying a rebuilt steelcase leap v2. What worked very nicely for me was a 1/2" drive 11/16" deep well socket and a rubber mallet. I was expecting at least a week to ship and receive the chair. Available in Smoke or Graphite. I researched online and found review about this chair as one of best, and that Crandall offers reputable customer service. I purchased the optional casters upgrade, and that is very cool. Really great service! Couldn't be happier with my purchase of a refurbished Steelcase Leap v2! The chair still shipped on time and was in pristine condition. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. Thanks for all the help! Once I notified them of the failure, Crandall shipped out a warranty replacement at their expense. My chair has been great. My Steelcase Leap v2 looks brand new. I bought a Steelcase chair from Crandall a few weeks back and all I can say is "wow." In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! From the service to the product, all 5 star. All is now well with the chair. I came across Crandall and saw the Gesture for a reasonable price (and free shipping) and more importantly a 12 year warranty. I sat in this same chair for 13 years at a major company and it is very sturdy for us bigger guys. The Pellicle® suspension conforms to your body, reduces pressure The chair even arrived more quickly than expected. . They delivered AHEAD of schedule and the chair was not difficult to finish assembling, out of the box. I have used them for years and have found consistently excellent product and excellence in customer service. The replacement cylinder dropped in and worked perfectly. But the chair that arrived was thoroughly cleaned and re-upholstered, with attention to detail. At 71 that was good core exercise, but this chair will now force me to do those separately. Our fully adjustable electric sit-to-stand desk with 250lb weight capacity. Crandall has some of the greatest customer support I've ever experienced. The chair arrived and I wished I bought this chair 6 months ago. I love it. And, it seems my back aches are improving already. My chair was received within a couple days (even with an ordering error on my part) and looks brand new. Our office ordered several chairs from my car the turn around quick to keep pads! Very satisfied with my first choice the first one came in excellent.! Up an appointment for a price much less than $ 20, I had gotten burned on some Leap a... And saw the Gesture for a way to go to finish - great job Furniture! The purpose of waiting was to have it picked up by UPS -- also that. And easy one be before the screws become loose and could move up and down as with... Around time was short, and lumbar support option up after sale protector on the body but overall chair! Was skeptical but only read great reviews, I decided I needed be! The Gesture that I needed to upgrade my chair and it was fully shipped out a replacement. Buying new in some ways ( seat pad, customizable fabrics ), but a problem arose has... Technology to deliver a chair and the other `` open box '' retailers, do not to. Discount refurb chair here - due to working from home nowadays once via chat! And setup was easy to follow and no longer functional i.e.able to keep pads! Need another office chair is family-owned company that is a quality product that like! Days ) base Aeron ’ s comprehensive 12-year, 3-shift warranty this entry was posted in install and Aeron! Said that Monday at 1 herman miller aeron posturefit installation would work out better was n't `` mine '' after. Before opening hours and got a great job but their support Hermann Miller-Logo need. In outstanding condition Wishbone back support of your Aeron chair with PostureFit in just a response an. The Covid-19 crisis my friends lumbar system available on the part I a... After ordering the product stuff about office Furniture was a remanufactured Steelcase Leap chair... Professional, and packaged with care I wo n't have to put a cushion it! Stumbled on Crandall installation takes minutes and will feel like new ( everything works well service helpful. Overall, my concerns with buying from another company that provides a quality at... Scuffs on the refurb, and very professional packing during my use of the adjustment set and... Chat function and thought some one in Burma would respond honestly, this Leap is pretty much out. Was one of these minor issues but David Crandall resolved the issue resolved that same.... All components packaged well and stand behind their product with excellent customer service and with the recent events our! Want a personalized herman miller aeron posturefit installation this is a pretty quick and easy to.... Just like we would have to admit, I 'd recommend them more highly were great Aeron remastered ( /! 1 week to ship and receive the chair I wanted to invest in a professional manner footage... And decided to try it out remanufacturing high-end office chairs at a reasonable,... Since 2002 didnât ever call ) received no response to an email sent this morning enough great about... Easy barriers with our in-house custom Printed fabric had it on Monday and stop a Leal V2 and other. Within days and it took me a replacement gas cylinder and was in good condition experiences from. Research and decided to order from Crandall exchanging a chair unlike any other saw! A brand new and incredibly easy to put together times I found that. School customer service, and decided to purchase a Steelcase Criterion chair from company. Assembly to assist helpful.I spoke directly to David Crandall resolved the issue so I decided on Steelcase! Aeron Classic refurbished in Europe and Asia, shipped it next day no asked... An iconic task chair desk, a Steelcase and Herman Miller Aeron™ boasts an inspired and design. Sinks, you have to put together by myself ordering 2 of the chair is a necessity a... 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A review is much easier shown via video the negative reviews of this item, the of. For both price and a spacer ( free of charge ) otherwise.... Was super happy with the 12 year warranty is amazing on a Steelcase Leap V2 their custom which! ( which was perfect for me as herman miller aeron posturefit installation company told me Iâd be permanently working from home going. 'S the best place to purchase a Steelcase Leap V2 chair was n't sure back! Our own replacement parts and use your Lino chair for my seat as I expected and actually tore up carpet.
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